Final Fantasy VII Remake’sApril 10 launch is fast approaching, but fans have been uncertain of whether or not that will be the day they actually get to play it.

Those who pre-ordered a digital copy will have nothing to worry about,aside from maybe a longer download than usual. But as far as physical copies go, it looks like that will all come down to where you reserved it from.

After issuing a statement last week that tried toaddress the concernssurroundingRemake’slaunch in the midst of the coronavirus pandemic, Square Enix published a follow-up Friday morning to shed more light on the situation.

To sum it up, when you will receive your copy depends entirely on your retailer’s ability to get it to you.

Read the latest statement:

“As you will be aware, many countries are limiting entry or closing their national and state borders and restricting the distribution and delivery of non-essential items. Understandably these restrictions are being implemented so that essential items can reach their destination as fast as possible.

“This does not mean that box copies ofFINAL FANTASY VII REMAKEwill not be dispatched, it just means that we cannot control the date the game may arrive.”

Square Enix recommended that fans check-in with their respective retailers on the status of their pre-orders and available options for pick-up or delivery.

The developer/publisher also said that it’s making arrangements to ensure that anyone who bought the game through the Square Enix Store will receive it on the day of release.

“We are working hard to ensure as many of you as possible can play the game on April 10 and will update further when we have more information,“Square wrote.

In the U.S., as well as the rest of the world, many cities have issued shutdowns or shelter-in-place orders in an effort to limit the spread of the COVID-19 virus, either encouraging or enforcing stores deemed “non-essential” to close as a result. Electronic stores like Best Buy, however, have put curbside pickup services in place to help keep fulfilling online orders.

Amazon, meanwhile,has suspended shipments of non-essential products to its warehousesin order to meet the increasing demand for deliveries of medical supplies and household staples. The online retailer sparked the initial cause for concern overRemake’slaunch when it sent customers emails notifying them of a change in release date.

Amazon later clarified that the game was still coming out on April 10 as scheduled, but it was soon discovered that non-essential ordersfaced up to a month delay in delivery.

Final Fantasy VII Remakehas been a long time coming for so many, so disappointment over possibly having to wait a little bit longer is understandable, especially when others won’t have to.

But we’ll see what happens April 10, right?