Blizzardhas announced it will be providing legendary crests as compensation to members ofDiablo Immortalclans that were forced to disband due to the server merges the developers enacted earlier this month.
As originally reported byPCGamesN, developers behind the game rolled out the server merges this month in an attempt to decrease raid waiting times and ease the ability of players to form parties suitable for those raids. The merges took effect worldwide between November 8 and 9. While players had already possessed the ability to move their characters from one server to another, the merge carried with it the unintended, but apparently inevitable, consequence of splitting up some player-created clans. This extended all the way up the rankings to Shadow Clans, end-game-level groups in the game’s PvP.
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News of the compensation package spread via Reddit, as one user posted anote from the development teamstating in part, “We sincerely apologize for the inconvenience to you and your team. I encourage you and your team to gather again to protect Sanctuary.” As a way of apologizing the players, the development team included several compensatory items for the user to claim, including two legendary crests as well as a heavy austere chest, one of each normal gem, 30 enchanted dust, and 300 scrap material.
The player who created the post was dissatisfied with the response, including in the title, “They won’t fix it. We are encouraged to rebuild clans by ourselves.” That could prove a lofty task, as clans in the game could potentially be home to up to 100 members apiece, meaning rebuilding them is no small task. Several other Reddit users have responded to the post, and almost none seem happy with the handling of the situation. “Those compensations are more insulting than no compensation at all,” one writes, while another sarcastically chimes in, “Here’s a bundle worth 6.99 for your loss.” Yet another claims that the same bug that caused the clans to disband is also preventing them from reforming.
This is not the first time in recent history that Diablo Immortal’s team has landed itself in hot water with its players. Late last month, an in-game description of an item purchasable with premium currencyapparently misled purchasersinto believing that it would dole out damage to the tune of 28 percent of the user’s maximum health, when in fact it actually dealt enemies 28 percent of the user’s current health. That discrepancy led many who had purchased the item to ask for a refund, with at least one Canadian player threatening to file a small claims lawsuit against the company.
